Directory Listing FAQ

Will FREE listings always be free?

Yes, FREE listings will always be free. We may add or remove features to the FREE plan as the website develops.

How many images can I add to my listing?

FREE listings each get 1 featured image displayed as the header above the description.

Enhanced Listings give you 12 featured images displayed in a slider above your description.

Both FREE and Enhanced Listings accept HTML code within the description area. HTML code can display any other images you want within your allotted description area, however these images will have to linked from external sources (ie. Must be hosted elsewhere on your own server space or Dropbox, etc.).

Can a listing on Powell River Connect replace my website?

Free listings are limited to a few paragraphs of text and can be used to give a brief description of your products or services. HTML code can be used to customize your presentation.

Enhanced Listings give you several scrolling pages of space, and also accepts HTML code. You can use anchor tags within your description area to create your own navigation system throughout the page.

An Enhanced Listing on Powell River Connect is a good way to have an inexpensive, but highly detailed web presence. It is not intended to replace a complicated website, but if your website needs are relatively basic (and you don't do e-commerce) an enhanced listing may be all you need.

Do you offer profile customization help?

Plain text profile descriptions will generally be sufficient to ensure people get to know a bit about your products and services.

If you want to get fancy, all listings accept HTML code, enabling the ability to customize the look and content in your profile description area. Anyone with some basic HTML knowledge can assist you with setting up your listing.
You can also copy and paste the formatting from one of our template pages (coming soon) or from your own website.

If you'd like us to help you customize your profile page, please contact us.

What if I don’t want my location shown on the map?

If you don't have a public address (ie. home-based mobile service), just enter Powell River in the address field. Your location will show up on our maps in the vicinity of City Hall.

If you are a home-based manufacturer you may wish to enter the address of the main retail outlet for your goods.

I don‘t want to be listed since I’m an artist/artisan that doesn’t operate as a business

Our Community Groups section was created as a place for all artists and artisans to be more visible to the community without labelling themselves as a business.

If you develop a business side to your activities, you can link your Community Group profile page to a separate Retail & Service listing when you create it.

My business straddle two or more sections. How do I manage this?

If your business straddles more than one section you’ll need to add a listing in each section.

ie. A Retail business that also offers Catering will need 2 listings:
Primary listing—Retail & Service listed as “(Your Business Name)”
Secondary listing—Food & Drink listed as “(Your Business Name) Catering”

Listing upgrade fees apply to each listing individually, however we recommend keeping the secondary listing as a Free Listing and include a link to your primary listing.

Please contact us with any questions.

What is "Stripe"?

Stripe is a secure payment gateway for VISA and Mastercard recurring payments. It's a much simpler process than using PayPal for paying via credit card.

How do I cancel my Enhanced Listing?

When you upgrade to an Enhanced Listing, you are automatically billed every month (or annually if you chose annual renewal).

If you paid with PayPal:

  • Log in to your PayPal account.
  • Click the Profile icon next to "Log out."
  • Select Preapproved Payments under "Payment settings."
  • Select the merchant whose agreement you want to cancel and click Cancel.
  • Click Cancel Profile to confirm your request.